With RuleDesigner it is possible to create portals reserved for customers enriched with functions to use self-service services.
In fact, each customer can autonomously perform process configurations to obtain purchase estimates for new customized products, to stipulate or renew contracts by defining desired service levels, to request interventions for the replacement of parts and components.
The self-service portal allows you to provide online support that precisely meets the customer’s needs for personalized and timely responses without requiring interaction with a company representative.
This translates into the ability to deliver an experience to customers with a better reduction in support costs.
